It’s Only Just A Matter of Trust

Dr. Bob Nolley
5 min readMay 4, 2022
Photo on Storyblocks

Trust in a Leader: the Key Pillar of High Performing Teams

Trust is the key pillar of high-performing teams. As a leader, if you can build trust within your workplace team, you will create an environment where employees feel motivated and empowered to do their best work. Trust also fosters open communication and collaboration, which are essential ingredients for any successful team. If you’re looking to take your team to the next level, focus on building trust — it’s the foundation upon which all else rests.

Trust Defined

Leaders, teams, and organizations often define trust in different ways. However, there are some key components that are common to most definitions of trust. Trust is typically seen as a belief that someone or something is reliable, competent, and honest. When people trust one another, they feel confident that they can rely on each other to behave in a predictable and consistent manner. This type of trust is essential for team members to feel comfortable taking risks, sharing information, and working collaboratively towards common goals.

Why Trust Is Important

Communication

Trust is a key ingredient in any successful team or organization. One of the most important reasons why it is important for a leader to trust their team is so that they can communicate openly and honestly. When a leader doesn’t trust their team, it can lead to a breakdown in communication, which will ultimately hinder the team’s ability to work together effectively. In order for a team to be successful, it’s essential that everyone is able to communicate openly and candidly with one another.

Risk Taking

Leaders who trust their team members are more likely to take risks and be creative. When a leader doesn’t trust their team, they are more likely to be risk-averse and stick to tried-and-true methods. This can lead to stagnation and a lack of innovation. However, when a leader is willing to take risks and be creative, it encourages their team members to do the same. This can result in new and innovative ideas and a more productive and successful team.

Culture Building

Trust is also essential for building a strong team culture. When employees trust their leaders and feel like they are part of a supportive team, they are more likely to be engaged and committed to their work. A strong team culture can lead to increased productivity, creativity, and morale.

Cooperation and Collaboration

When team members trust one another, they are more likely to cooperate and collaborate effectively. Trust allows team members to feel comfortable sharing information and working together towards common goals. When team members don’t trust one another, it can lead to a breakdown in communication and a lack of cooperation. This can ultimately hinder the team’s ability to be productive and successful.

Motivation

Leaders who trust their team members are more likely to be motivated to do their best work. When a leader doesn’t trust their team, it can lead to a loss of motivation and a lack of productivity. However, when a leader trusts their team, they are more likely to be motivated to work collaboratively and be productive. This is because when team members trust one another, they feel confident that they can rely on each other to behave in a predictable and consistent manner. This type of trust allows team members to feel comfortable taking risks and sharing information with one another, which leads to a productive and successful team.

Trust is especially important in high-pressure environments where mistakes can have serious consequences. When team members trust one another, they are more likely to forgive each other’s mistakes and be less likely to blame one another for problems. This can lead to a more productive and positive team dynamic.

Building Trust in Your Workplace Team

There are many things you can do as a leader to build trust within your workplace team. Some of the key strategies include:

- Being honest and reliable yourself — if you can’t be trusted, it will be difficult to build trust with others

- Fostering an environment of openness and transparency — share information freely and allow team members to question and challenge your decisions

- Showing compassion and understanding — treat team members with respect, even when they make mistakes, and be patient as they learn new tasks or skills

- Being consistent — act in a trustworthy manner every day, and avoid making promises you can’t keep

Trust is essential for any successful workplace team. By focusing on building trust within your team, you’ll create an environment where employees feel comfortable taking risks, sharing information, and working collaboratively towards common goals.

How to Evaluate Trust

There are various ways to evaluate the trust a business leader has. One way is to consider how well the team functions overall. A high-functioning team with a high level of trust will likely be able to achieve more than a team with low trust. Another way to evaluate trust is to look at individual team members’ behavior. Do they feel comfortable taking risks and sharing information? Are they motivated to do their best work? If the answer is yes, then it’s likely that the leader has built a strong foundation of trust within the team.

1. Display Trustworthiness

2. Model Trust

3. Communicate Effectively

4. Demonstrate Respect for Others and their Ideas

5. Share Responsibility, Accountability, and Authority with others in your team

6. Practice Transparency by sharing information openly and honestly

7. Lead by Example — don’t ask your team to do anything you wouldn’t be willing to do yourself.

Trust is an important aspect of any leader’s toolkit. By being trustworthy yourself and maintaining trust, you can create an environment where team members feel comfortable taking risks, sharing information, and working collaboratively towards common goals. Trust is essential for any successful workplace team.

Photo by lauren lulu taylor on Unsplash

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Dr. Bob Nolley

Full time Husband, Dad, Writer, Podcaster, Professor, Leadership Junkie, Media Buff, Sports fan. Research-based writing on behavior, work, and online business.